Ncr parts identification manual

The model number and serial number are usually located on a tag on the front of the machine. Before , registers were either a one- or two-digit model number, for example, model 2, 50, If your register has a crank on the right side, the model number is usually located on a badge between the push buttons.

After , National switched to a class system, and the model numbers changed. For example, a model 72 changed to a model after If your register was made after , it is located on a plate dead center of your register directly under the glass.

It should look like this:. The top number is your serial number. The bottom number is your model number. The top tag represents a model that has an electric motor EL and has 9 drawers.

So, this tag is for a floor model. The other letters you may find are:. G — which is the kind of autographic printer that is on your register. C — A fairly large register with more than one drawer that sits on a cabinet. If this tag is missing, the information might be found on a paper tag on the bottom of the cash drawer.

Please refer to our parts section, we do have the capabilities to make tags. The bottom number is the model number. This model number is very important when trying to establish what kind of register you have. The below table is a guide to tell you what year your National Cash Register was shipped from the factory.

Registers were numbered sequentially, and not according to what model they were. Is this content inappropriate? Report this Document. Flag for inappropriate content. Download now. Related titles. Carousel Previous Carousel Next. Jump to Page. Search inside document. ID No. Remote 4. Jenneth Regala. Tarunbir Banga.

Sai Kiran. Kaye de Leon. Nitin Jain. Cheah Foo Kit. Gina Arcala Lin. Miguel Tarazona. Anonymous mTqgAenj7. Two choices are available for this parameter. Scan the appropriate Hex tag Hex 1 to Hex 0 to enable or disable the check digit. The default is Hex 0—Disable Codabar check digit. The default Codabar Tone Length is 75 ms Hex 5. Codabar Tone Frequency This parameter permits you to set the frequency of the Interleaved 2 of 5 tone.

Scan the Hex 2 tag to disable this option, or the Hex 3 tag to enable this option Codabar Stitch This parameter attempts to stitch a tag to the longest tag scanned by a full strike across the whole tag. Scan the Hex 4 tag to disable this option, or the Hex 5 tag to enable this option. Number of Codabar Scans Required This parameter sets the number of scans required to read a Codabar bar code.

Label identifiers for the other modes of communication are determined by the firmware and are not programmable. Identifier Type The Identifier Type parameter defines the type and placement of label identifiers. Default identifiers that prefix the message data, unique prefix identifiers, or no identifiers can be selected.

If default identifiers are selected, do not enter any other parameter in this programming mode. Default Prefix Scan the Hex 0 tag to use the default prefix. The default label identifiers vary depending on the type of bar code read. Do not use the same characters as the Terminator Byte or the message may terminate too soon.

Also, a Common Byte cannot be Note: Four 4 tags must be scanned to go to the next parameter. Bar Code Type The Bar Code Type parameter selects the bar code type for entering its associated label identifier information.

This procedure repeats until the label identifiers are specified for each bar code type. Common Byte The Common Byte parameter selects which common bytes, if any, to add to the bar code data message. Each entry is unique to the previously specified Bar Code Type. Unique Identifier The Unique Identifier parameter permits the specification of the data sent to the host terminal in the Unique Identifier field.

Note: If the same characters are used as in the Terminator Byte, the message may terminate too soon. Handshake The Handshake parameter contains six selections.

The following list identifies each Handshake option. Scan the appropriate Hex 0 through Hex 5 tag to set the Handshake option. Page Interface Control Chapter 5: Programming Interface Control The Interface Control parameter permits control of the transfer of data between the scanner and the host terminal. Receiving the message properly causes an ACK to be sent, and if there are any errors, a NAK is sent instead and the scanner sends the message again.

An XOff message turns the scanner transmitter off until the scanner receives an XOn message. An XOn message can be received at any time. If the scanner is sending a message when it receives an XOff, since these messages can be received any time, data transmission stops after sending the current byte. When the scanner receives the next XOn, it sends the remainder of the message. Select the interface by scanning the appropriate Hex 0 through Hex 5 tag. If an RS Prefix Byte is used, it is the leading character in each message sent to the host terminal.

Following it is the message data. Scan the Hex 0 tag to disable the Prefix Byte, or the Hex 1 tag to enable it. If an RS Terminator Byte is used, it goes at the end of the message sent to the host terminal.

Eavesdrop mode is also available to permit another device to monitor the communications between the RealScan 74 and the host terminal. Scan the Hex 6 tag to select the normal mode or the Hex 7 tag to select the eavesdrop mode. Good Weigh Tone The RealScan 74 can be programmed to sound a tone following a successful item weigh function. Scan the Hex 8 tag to disable this function and the Hex 9 tag to enable it.

However, if the scanner works but the scale does not, try using the other two scale addresses. If enable is selected by scanning the Hex 7 tag, the scale retransmits the original message three 3 times, and then terminates the sequence.

If forever is selected by scanning the Hex 8 tag, the scale retransmits the original message until it is accepted, or until the scale is told to reset by the terminal. Do not use the enable selection unless advised to do so by NCR to solve a problem. If voice messages are enabled, the messages are heard at the appropriate time; if they are disabled, the beep tones are heard instead.

To enable or disable voice messages, scan the following sequence of programming tags. These tags must be the first tags scanned after applying power to the unit. Scale failed, clean under scale deck 2. Scale failed, code 5, clean under scale deck Next, do scale calibration Next, change scale 3.

The scale type normally does not need changing unless you are connecting the RealScan 74 to a competitive host terminal. Page Programming Worksheets Chapter 5: Programming Programming Worksheets The programming worksheets provide a convenient method of defining the RealScan 74 program before loading it into the unit. Each worksheet relates to a Parameter Program.

The programming worksheets permit the exact sequence of tags to scan for each programming parameter to be determined. It also provides a hard copy of the program for possible future use. The top half of each worksheet identifies the programming parameters and the specific tags for each one. Most of the worksheets contain arrows that guide through the proper sequence. The bottom half of each worksheet provides a place to write in each selection. Most of the worksheets contain shortcuts that permit specific parameters to be entered without entering the entire worksheet.

These parameters have an alpha character in a box just left of the parameter name. Scanning the Hex tag that corresponds to the alpha character enables input for that parameter. Scan the tags that pertain to that parameter. After entering the specified parameter, the program returns to Program Mode. Hertz Scan the End tag or a valid Hex tag to end this mode. Page Special Programming Chapter 5: Programming Special Programming Some of the RealScan 74 features require programming that is somewhat different than the normal programming.

The following sections describe the Special Programming options. Set Current Parameters to Default Values The RealScan 74 comes from the factory with specific default values already determined for the various programming parameters. Sometimes other default values are desired. This function permits the current parameter settings to be stored as soft default values. When this is done, scanning the Default tag sets the parameters to these values rather than the factory defined values.

Enable Soft Defaults Scan the following sequence of programming tags. Diagnostic Mode, Hex 5, and Hex E—sets current parameters as soft defaults 2. Save and Reset—saves the program change One of three voice messages is given. An error tone also sounds Disable Soft Defaults To have the Default tag set program parameters to factory defined values, disable the The default is to disable this function.

To increase the security of reading a price or weight from a bar code symbol, the Check Digit for these special fields is subject to additional scrutiny and mathematical calculations in addition to the standard check digit verification performed on every UPC bar code. The basic principle of the Check Digit calculation is that each digit position in a price or weight field is assigned a weighing factor.

Each weighing factor affects the particular calculation for the position concerned. The detailed calculation and method used for calculating this weighing factor is described in the GS1 General Specifications, Section 3, of Version 7.

The scanner can be programmed to enforce this price check for 4 or 5 digit price tags. Note: If the check digit is encoded incorrectly in the barcode, the scanner will NOT read it. It will be treated as if the bar code does not exist. However, several conditions must occur to cause the misread. If having problems reading Code bar codes, try disabling partials. Three different presets, each with a different combination of volume, tone, and tone length settings, are available that permit the Good Read tone to be set by scanning just one sequence of Programming Tags.

Preset 0 is the default for this parameter. This is accomplished by encoding the data in large symbol characters rather than encoding each data character separately. Also, no quiet zone is required around the symbols. This structure provides four segments that can be scanned and decoded separately, then reconstructed.

The total symbol contains 96 modules combined into 46 elements bars and spaces. The bottom row is higher than the top row and the two are separated with a separator pattern. The stacked format is used when not enough linear space is available. An example use is marking produce in a grocery store.

It can encode 74 numeric or 41 alpha characters. When programming the GS1 DataBar feature, the programming tags must be the first tags scanned after applying power to the RealScan Page Terminal Coupon Interface Parameters Chapter 5: Programming Terminal Coupon Interface Parameters Certain parameters must be set to permit the unit to transmit coupon data to the host terminal.

These are in addition to the general parameters that are required for other scanner functions. To set the Coupon Interface Parameters, perform a series of steps in a designated order. Select one of the parameters below to display the procedure. Terminal Coupon Select 1 1. Scan the Hex 3 and Hex 8 tags to select this parameter. Scan the Hex 3 and Hex D tags to select this parameter. Scan the Save and Reset tag to save the program. Note: Repeat steps 1 through 4 to set the other option, if needed.

Note: Scanning the Default tag resets all options. If voice Program Mode 2. Hex 3 3. Hex 3 4. Hex 0 5. Save and Reset Note: Because the clerk messages are a subset of the Voice Messages, disabling all voice messages disables the clerk messages also. All Voice Messages must be enabled for the Clerk Messages to be enabled. Following are the three clerk messages.

However, there is a programming sequence which activates eleven. This gives the operator greater flexibility in selecting the appropriate volume of the Good read Tone. This parameter does not have a default value, however, the RealScan 74 is shipped from the factory with this parameter disabled.

The default setting of the RealScan 74 is eight volume levels. If disabled, the Good Read tone volume and tone are set using the various programming tags; and pressing the button does not change the Good Read tone. If the Volume Adjust Button is disabled, be sure to set the volume, tone, and tone length to the desired settings first.

These tags must scanned first after applying power to the RealScan Program Mode—puts scanner in the programming mode 2. This bar code functions exactly in the same manner as pressing the volume adjust button, except the disable Volume Adjust Button sequence has no effect when reading this bar code.

The volume obtained by using this bar code is temporary. Firmware Flashing Firmware flashing permits updates to be installed to the scanner firmware without replacing the actual chip on the Digital Board. Firmware flashing may also be done using a USB flash drive.

No version of the RealScan 74 scanner will use the older EasyFlash utility. Download the Flash Tool and the needed firmware, and put them into a temporary subdirectory on your hard drive. You can also choose to install the tool directly from the website. Select Next when it asks if you want to install. Select Install. The application will now install all the necessary components. Keep selecting Next until the installation is finished. Note: You might have to close a DOS box, if the application asks you to.

If you copied the firmware file into a temporary subdirectory, put it in the directory where the Flash Tool is installed.

Note: Ensure that the firmware is unzipped when placed in the Flash Tool directory. The Flash Tool cannot read the firmware when it is still zipped.

These must be the first tags scanned after applying power to the unit. The RealScan 74 gives a voice message containing the —xxxxxxx number of its firmware. Apply power to the RealScan This displays the RealScan 74 settings.

Note: There will be no item present under this combo box if there is no firmware. Ensure the RS cable is connected between the PC and the scanner. The Com Port for the RS cable is the one immediately to the left of the power jack. Note: The port type selected in this utility must be the same with the communication protocol being used.

Select the Save button found on the right side of the application to save the settings in the INI file. Page Chapter 5: Programming 9. Scan the Firmware Flashing tag. Select the Run Flash Program button to start the flashing process and select OK when asked about the cable. Caution: Do not remove the communication cable while the flashing process is not completed. The unit should begin flashing. The process should take between 3 and 5 minutes. Reprogramming for the original POS interface is not needed.

You can also verify if the scanner has been flashed with the desired Firmware version by selecting the Query Firmware button. Page Realscan Flash Drive Support Servicing or installing a scanner by flash drive is not a remote operation. A flash drive firmware upgrade is the fastest available means for upgrading the firmware of a scanner.

The scanner flash drive support files will be downloaded to the flash drive using the internet at the site currently used to download flash update files and tools excluding the configuration file which is customer specific. This flash drive could then be taken to each scanner to perform its tasks without changing anything on the flash drive in between scanners.

All of the processes involved in setting communication parameters and running applications is replaced by a single flash drive properly configured by the NCR RealScan Flash Drive Manager application. The application provides a user interface that displays the options the user can select for their scanners and then prepare the flash drive accordingly.

Flash Drive Prep Application Installation To install the flash drive manager, perform the following procedure. Page Chapter 5: Programming 2. Select to run the installer. The following window displays. After the progress bar completes, the following window displays. Page Chapter 5: Programming 4. Select Next. Select I Agree and select Next. Page Chapter 5: Programming 6. If desired, change the target folder where the Prep Application is to be installed. Select Everyone from the options to select who uses the application and then select Next.

The Flash Drive Prep Application installs. The following window displays after completing the installation. Select Close to exit. The installer places an icon on the desktop. The following is a sample image of the icon. The following window displays after selecting the flash drive prep tool icon. The application automatically detects the flash drive upon inserting it in the USB drive. Select Submit to continue.

Insert the flash drive to be used. The application detects the flash drive installed. Page Chapter 5: Programming 3. Select Submit. Select OK. On the Target Scanner tab, select as the target scanner. Select the Prep Flash Drive button.

The application then preps the flash drive. The following message box displays after a successful flash drive prep. A Safe to Remove Hardware balloon message displays near the system tray. A message box appears if it has successfully prepped the flash drive or not. Page Parameters Upload Chapter 5: Programming 9. The scanner gives off a triple beep of ascending frequency, which indicates that the USB peripheral port recognized the Flash Drive and was able to enumerate.

The triple beep sounds off regardless of the contents of the Flash Drive. If the scanner fails to give off the triple beep, this indicates a USB peripheral port failure or the USB peripheral port was not able to communicate with the Flash Drive.

The scanner sounds off a low frequency triple beep, which indicates that the Flash Drive can now be safely removed. A descending triple beep sounds off. Parameters Upload This function uploads the scanner configuration from the scanner to the flash drive.

Note: If the Extract from scanner to: groupbox is enabled upon selecting the Update scanner with: checkbox, the following error message displays. Page Chapter 5: Programming 8. The scanner then sounds off a low frequency triple beep, which indicates that the Flash Drive can be safely removed. Page Parameters Download Chapter 5: Programming Parameters Download This function downloads the scanner configuration from the flash drive to the scanner.

Enter a filename. Ensure that the filename must have a file extension or else. The Prep Flash Drive button is also disabled if an incorrect filename is entered. The following is a sample filename with the correct file extension. Page Chapter 5: Programming Note: If the Update scanner with: groupbox is enabled upon selecting the Extract from scanner to: checkbox, the following error message displays.

Firmware Upload This function uploads the scanner firmware from the scanner to the flash drive. On the Target Scanner tab, select Page Chapter 5: Programming The following is a sample filename with the correct file extension. Note: If the Update scanner with: groupbox is enabled upon selecting the Extract from scanner to: checkbox, the following error message displays. Page Firmware Download Chapter 5: Programming The following lists the different actions the scanner initiates: The scanner gives off a triple beep of ascending frequency, which indicates that the USB peripheral port recognized the Flash Drive and was able to enumerate.

The scanner resets after this message. The scanner beeps and a triple beep of ascending frequency follows. All five LEDs light up, then each one goes off from right to left. The scanner reboots after a successful firmware download. The scanner gives off a low frequency triple beep, which indicates that the Flash Drive can be safely removed.

The scanner then gives off a descending triple beep sound, which indicates a successful shutdown of the Flash Drive firmware. Check the log file in the flash drive. Check if the firmware extracted is present in the flash drive. Firmware Download This function downloads the scanner firmware from the flash drive to the scanner.

Select the Firmware from the dropdown menu. Page Chapter 5: Programming Note: If the Extract from scanner to: groupbox is enabled upon selecting the Update scanner with: checkbox, the following error message displays.

The following lists the different actions the scanner initiates: The scanner gives off a triple beep of ascending frequency, indicating that the USB peripheral port recognized the Flash Drive and was able to enumerate. The triple beep sound off regardless of the contents of the Flash Drive. The LEDs blink from left to right while in flash mode. Reset Tallies This function clears the tallies performed and saved in the scanner.

This enables the Clear Tallies Afterward checkbox under the Dumps groupbox. Select the Clear Tallies Afterwards checkbox. Page Scanner Cloning Chapter 5: Programming The scanner sounds off a low frequency triple beep, which indicates that the Flash Drive can be safely removed. This is useful if all scanners must have the same firmware and configuration, if desired. Identify the scanner to be labeled as the GOLD unit. Page Chapter 5: Programming 5.

Page Chapter 5: Programming 7. The following is a sample window that displays after selecting Firmware. The Confirm button is now enabled. Select Confirm. Note: All other settings; including settings in other tabs, are disabled after selecting Confirm. The application then preps the flash drive plugged in.

The following window displays after successfully prepping the flash drive. Page Chapter 5: Programming The scanner then resets. Let the scanner copy the requested clone data onto the flash drive. Select the target scanner. File Viewer Every time an operation is performed Firmware upload, Parameter download, Memory dump, and so forth , the application creates a log and dump. This option permits the user to view and delete these files.

Select the File Viewer tab. Select which file to work with using the dropdown menu in either Scanner Logs or Scanner Memory Dump. Select View to view the file Wordpad format , Delete to delete the file, or Delete All to delete all.

The following is a sample selection of the log file. The following is a sample selection of the dump file. Page Chapter 5: Programming After selecting Delete, the following window displays. Note: This is a sample window if the Scanner Logs Delete button is selected. If Delete All is selected, the following window displays. Page Chapter 6: Troubleshooting 6 Troubleshooting Chapter 6: This chapter contains troubleshooting charts that are designed for locating and correcting certain problems without the aid of a trained technician.

If the problem cannot be corrected using these charts, a trained technician can use Scan Doctor to help identify a faulty component. The Level 0 Diagnostics run every time the scanner unit is powered up. This determines if the unit is operational.

The Operational Diagnostics continuously check laser diode, spinner motor, communications, and bar code reading. Scale Diagnostics Scale Level 0 Diagnostics are performed on power—up to ensure the scale is operating normally.

The following table lists the error codes and problems that may be detected by the Level 0 or operational diagnostics: Note: The scale error code is also displayed on the Remote Scale Display, if one is present.

Calibrate scale. This diagnostic determines if the unit is operational. The following table lists the scanner error codes and problems that may be found by the Level 0 or operational diagnostics: Note: LED 1 is the first LED from the bottom of the Scan Adviser. DM—4—B Speak and Display Calibration Date Scan the Diagnostic Mode, Hex 4, and Hex B programming tags to take the calibration date which must have been previously set by a command and enable the scanner to speak and display the date in format.

This causes the RealScan 74 to enter the Base Diagnostic State where specific diagnostic tests are available. Scan the appropriate Hex tags to select a diagnostic test. To end Service Diagnostics, remove power from the RealScan The following table identifies the Service Diagnostic tests.

Hex 3 Communication Protocol Base Diagnostic Scan the Diagnostic Mode tag to enter Base Diagnostic state— this must be the first tag scanned after applying power to the RealScan Scan the Hex 3 tag. The Good Read tone for this tag sounds three beeps. If the RealScan 74 has the Voice feature enabled, the scanner will speak its communications protocol type. Perform the following procedure. Scan the Diagnostic Mode tag to enter the Base Diagnostic state—this must be the first tag scanned after applying power to the RealScan Scan the Hex 4 tag, then the Hex A tag to read the firmware version level.

At this point, the scanner will begin speaking the firmware version. After taking a note of the firmware version, the scanner must power cycle power off, then power on to put it back into operational state. The Reset Tag can be Scan the Diagnostic Mode tag to enter the Base Diagnostic state — must be the first tag scanned after applying power to the RealScan Scan the Hex 2 tag to start the RS Turnaround test. Repeat steps 4 and 5 to repeat the test.

Remove power from the RealScan Disconnect the turnaround plug. Supply power the RealScan The test repeats until ended by removing power from the RealScan Scan the Diagnostic Mode tag to enter the Base Diagnostic state—must be the first tag scanned after applying power to the RealScan Scan the Diagnostic Mode tag to enter the Base Diagnostic state—must be first tag scanned after applying power to the RealScan Scan the Hex 4 tag, then the Hex 1 tag to enter the Vibration Check test.

Place a small weight on the scale for example, a medium size coin. Watch the display for 10 to 15 seconds and note the range of readings. If possible, move the RealScan 74 to a known stable location like the floor and take measurements again.

If the readings vary less than they did in the checkstand, the vibration is probably in the checkstand. This could be the result of belt motors, ventilation fans, and so forth.