Marriott rewards program rules
Neither the Company nor the Loyalty Program shall have any responsibility for misdirected or lost mail or any consequences thereof. Members will receive regular Points balance reports by email, provided there has been a transaction on the Account since the last Points balance report and the Member provided the Company with the appropriate permission to contact the Member via email.
The Company may also send Members promotions, offers and other communications from time to time, which may include, without limitation, items from third parties. The items from third parties are based on the information provided to the Company by a Member and any additional data the Company may maintain.
Members may change personal details and communications preferences at any time in the Account Profile on the Loyalty Program website or by contacting Member Support ; however, the Company may require a Member to send supporting documentation prior to allowing certain changes e.
Member Support may monitor or record telephone calls to improve quality of service. Members may earn Points the currency of the Loyalty Program , or Miles the currency of airline frequent flyer programs, including any currency whether it be miles, kilometers, points, etc.
Points and Miles Subject to Program Rules. As set forth in Section 1. Each Loyalty Program Member is responsible for reading the Program Rules, newsletters, and Account statements in order to understand his or her rights, responsibilities, and status in the Loyalty Program, as well as the structure for earning Awards. Points, Miles and Awards earned through participating in the Loyalty Program may be subject to tax liability.
Any tax liability, including disclosure, connected with the receipt or use of Points, Miles or Awards is the sole responsibility of the Member. Conditions for Transferring Points and Miles.
Accrued Points and Miles do not constitute property of the Member. Transferring Points to Accounts of Family or Friends. See Section 2. Awards, Elite Membership Status, Lifetime Membership Status, and the related benefits, including, without limitation, Elite Night Credit, will not transfer to the recipient of the Points.
Members are prohibited from bartering or selling Points for cash or other consideration pursuant to Section 1. Any Points which the Loyalty Program deems in its sole discretion to have been transferred in violation of the Loyalty Program Terms and Conditions may be confiscated. Points Expiration Policy. Members must remain active in the Loyalty Program to retain Points they accumulate. If a Member Account is inactive for twenty-four 24 consecutive months, that Member Account will forfeit all accumulated Points.
Members can remain active in the Loyalty Program and retain accumulated Points by earning Points or Miles, redeeming Points, or purchasing Points as described in 2. Not all Points activities help maintain active status in the Loyalty Program. Examples of activities that do not count toward maintaining an active status in the Loyalty Program include, but are not limited to:. Gifting or transferring Points; however, converting Points to Miles or Miles to Points does count toward maintaining an active status;.
Receiving Points as a gift or transfer. Awards redeemed by a Member prior to Point forfeiture are still valid even though the Award may not yet have been fulfilled at the time of Point forfeiture. All such Points or any portion thereof, which have not been redeemed by their six 6 year expiration period, will be forfeited without notice. The program rules of affiliated airline frequent flyer programs control the redemption and distribution of any Miles earned or transferred.
Cancelling by Member. All unredeemed Points, Redemption Awards, and promotional Awards as well as achieved member status, including Elite Status and Lifetime Elite Status, will be forfeited immediately and may not be reinstated or transferred. Cancelling or Suspending by the Company.
Acted in a manner inconsistent with applicable laws, regulations, ordinances;. Acted in an inappropriate, fraudulent, abusive or hostile manner;. Engaged in any misconduct or wrongdoing in connection with the Loyalty Program including, without limitation, with respect to Points, Elite Night Credit, Redemption Award usage, promotional Award usage, or any other Loyalty Program Member benefits. Legal Action. Nothing contained in these Program Rules will limit the Company in the exercise of any legal or equitable rights or remedies.
The Loyalty Program, Points, Redemption Awards, promotional Awards and other related benefits and services are the sole property of the Company, and are not the property of Members. On cancellation of membership in the Loyalty Program for any reason, all unredeemed Points, Redemption Awards and promotional Awards will be forfeited and a Member will no longer be able to participate in the Loyalty Program.
Points, Redemption Awards and promotional Awards have no cash value and the Company will not compensate or pay cash for any forfeited or unused Points. Modification of Program. Except as otherwise expressly prohibited or limited by applicable laws, the Company has the right to change, limit, modify or cancel the Loyalty Program Rules, Awards and Award levels at any time, with or without notice, even though such changes may affect the value of Points or Miles, or the ability to obtain certain Awards.
Partner Programs similarly reserve the right to modify their own programs, which may impact your rights and expected benefits under the Loyalty Program. The Company and Partner Programs may, among other things: i increase or decrease the number of Points or Miles received for a stay or required for an Award; ii withdraw, limit, modify or cancel any Award; iii add blackout dates, limit rooms available for any Award at any Participating Property or otherwise restrict the continued availability of Awards; iv change program benefits, travel partners, locations served by the Company or its travel partners, conditions of participation, rules for earning, redeeming, retaining or forfeiting Points or Miles, or rules governing the use of Awards; v change or cancel its travel partner awards.
In accumulating Points or Miles, Members may not rely upon the continued availability of any Award or Award level and category. Termination of Program. The Company may terminate the Loyalty Program with six 6 months' advance notice to all active Loyalty Members.
A Member may not accumulate Points or claim Redemption Awards, promotional Awards or Loyalty Program benefits or amenities after the termination of the Loyalty Program. The Company may terminate any of the Loyalty Program in whole or in part, in any jurisdiction on less than six months' notice if required to do so by applicable law.
Benefits Subject to Availability and Modification. All Loyalty Program benefits, amenities, offers, awards and services are subject to availability and may be changed at any time without notice. Eligibility to Receive Benefits. Eligibility Notification. No Sale or Transfer.
Points, Redemption Awards, promotional Awards and other Member benefits may not be sold, bartered or transferred other than by the Company or its agents. Any attempted transfer, sale or barter will be void and will be confiscated. The Company and its partners may refuse to honor or recognize any Points, Redemption Awards, promotional Awards or Member benefits which the Company believes may have been transferred, sold or bartered.
Ten 10 base Points for each U. Qualifying Charges. Food and beverages excluding alcoholic beverages where prohibited by law and may exclude charges incurred at outlets that are not managed or operated by the Participating Property;.
Direct-dialed in-room telephone and direct-dialed in-room fax;. Charges incurred by the Member, without a stay in a guest room, for food and beverage excluding alcoholic beverage where prohibited by law at restaurants located at Participating Properties that offer this benefit if:. Elite bonus Points will not be awarded on charges incurred by the Member without a stay in a guest room under Section 2. Charges from food and beverage outlets managed or operated by a third party may not be eligible for earning Points.
Earning at restaurants without a stay is offered:. Members are subject to the terms and conditions of the offer and the Loyalty Program Rules; and. Additional offers on the website may be available to Members. Members are subject to the terms and conditions of the offer and the Loyalty Program Rules; or. Charges incurred as part of the all-inclusive package during a stay in a guest room by a Member on his or her folio and up to two 2 additional guest rooms paid by the Member at All-Inclusive Resorts and Participating Properties offering all-inclusive packages year-round and designated by the Company as all-inclusive property.
Qualifying Charges for stays at these all-inclusive properties include, without limitation, charges for:. Non-Qualifying Charges. Charges which do not qualify for Points include any complimentary services, Points redemption Awards, promotional Awards or any other fees or charges including, without limitation: A charges for banquets, meetings or other functions, with the exception of Points earned in connection with a Qualifying Event Agreement as described in Section 5; B other fees paid including, without limitation, parking, business center, retail stores, and other third-party services; C room rate related taxes, service charges, gratuities, fees e.
Qualifying Stay. If a Member checks out of a guest room and then checks back in to a guest room at the same Participating Property within 24 hours, it will count as a single stay for purposes of calculating Stays and issuing Member benefits. Except as otherwise noted, Members will only earn credit for each Qualifying Night i which is part of a Stay at a Qualifying Rate as described in 2.
Members cannot earn or receive benefits at multiple Participating Properties for the same stay date s. If there is more than one Member staying in the same guest room, the Members must decide upon check-in whose Membership Number will be applied to the guest room provided it is the same Member who will be paying the bill.
Qualifying Rates. Qualifying Rates include most business and leisure rates, such as rates found on Marriott. Unless otherwise specifically stated, Members will receive their membership tier benefits during stays on Qualifying Rates. Non-Qualifying Rates. Non-Qualifying Rates are those booked using the following methods:. The guest room was booked through a tour operator, online travel channel or other third-party channel including, without limitation, expedia.
The guest room was booked at a group rate as part of an event, meeting, conference or organized tour, and the Member does not directly pay the Participating Property for such room; or.
A voucher or third-party award was redeemed for the guest room. Points will not be given, or Awards honored, at any subsidiary or affiliate of the Company other than at Participating Properties, unless otherwise advertised. If a hotel or other property ceases to be a Participating Property, all stays subsequent to such date will not be eligible to earn Points regardless of when the reservation was made.
See Section 9. A Member may earn only one currency - Points or Miles. A Member may not earn both Points and Miles for the same stay. A Member may switch from earning Points to Miles, or vice versa, before a given Stay by updating his or her Membership profile or by contacting Member Support.
Previous earnings will not be converted to the new currency. Membership Accounts are initially set up to earn Points. Members can change their earning preference to Points or Miles through their Membership profile online. Once Miles have been awarded to the designated participating airline frequent flyer program, they may not be changed to another designated participating airline frequent flyer program or converted to Loyalty Program Points.
A Member can earn Points or Miles and Qualifying Nights for eligible groups, meetings and events if the Member is an eligible meeting planner pursuant to Section 5. Additional documentation may be necessary. The amount of Points earned at Participating Properties where a non-U.
This may be the foreign exchange rate used by a Participating Property at check-in, at check-out or another rate selected by the Company and may not be the same rate used for currency conversions on the Member's folio. In accordance with the conditions for transferring Points as described in Section 1. A Member can receive up to a maximum of , Points per calendar year from other Membership Accounts as long as the Accounts are in good standing and have each been open for at least thirty 30 days with qualifying activity, ninety 90 days without qualifying activity.
A new Member may receive a Points Transfer thirty 30 days after enrollment if the Account reflects activity including a Qualifying Stay or other qualifying activity as described in Section 1.
After ninety 90 days from enrollment, a new Member is eligible to receive a Points Transfer regardless of their account activity. Authorization to transfer Points must be initiated by the Account holder with the Points to be transferred by contacting Member Support. The Account holder requesting the transfer must provide the Membership Number of the Points recipient at the time of the Point transfer request.
Members may purchase or receive Points purchased by another Member as a gift for a combined maximum of , Points per calendar year if purchased through the Buy Points Storefront or Gift Points Storefront. Members may purchase Points for a combined maximum of , Points per calendar year if purchased through the Points. Pricing varies during promotional periods. A new Member may purchase Points thirty 30 days after enrollment in the Loyalty Program.
Please refer to Section 2. Purchased Points do not count toward Marriott Bonvoy Elite status. Once Points have been purchased, no refunds will be permitted. Purchasing Points using a Marriott co-brand credit card will earn Points as an everyday purchase where applicable. Members who choose to purchase Points using their Union Pay single-logo credit cards with card number starting with digits 62 can do so by choosing Discover as their payment option.
Points earned in connection with the partner are subject to these Loyalty Program Rules along with any applicable terms and conditions of the partner. More information on the Cruise program may be obtained here.
A Member may earn Points and receive special discounts with Hertz where available when booked through here. Identity at The Cosmopolitan.
Vacations by Marriott. Vacations by Marriott is administered by a third-party travel partner on behalf of the Loyalty Program. Members cannot use Points or Miles to purchase Vacations by Marriott packages. Members are subject to the Loyalty Program Rules as well as the terms and conditions of Vacations by Marriott program. More information can be found on www. More program information is available at eataroundtown.
Points are awarded to the purchasing member approximately weeks following the acceptance of the mattress delivery. Members are subject to the terms and conditions with the mattress purchase on the Marriott online retail sites and the Loyalty Program Rules.
More information is available on the Marriott online retail websites. Marriott Uber Loyalty Initiative. To participate in the Marriott Uber loyalty initiative, Members must link their Membership Account to their Uber account associated with a U. Once Members link their accounts, they can earn Points on Qualifying Transactions.
Points earned for Qualifying Transactions will be based on U. Uber and the Company reserve the right to change the number of Points that Members may earn and the activities for which they may earn Points. Uber or the Company may also unlink accounts as a result of termination or suspension of the Marriott Uber loyalty initiative, suspected fraud, or a change in eligibility. More information is available at www. Points and Awards may not be exchanged or redeemed by a Member for cash, prizes or credit.
Points posted as the result of a transfer or earned from the use of credit cards may not be redeemable for certain Awards.
Awards are valid only for use by the individual designated on the Award and are not transferable, although, if requested at the time of issuance, an Award may be issued to a third party. Third party transfers or transfers to non-Members are limited to five 5 Awards in a calendar year on a single Membership Account.
At check-in, the guest using the Award may be required to show valid identification and provide a credit card to the Participating Property for incidental charges. Awards believed to have been bartered, sold, exchanged, or issued fraudulently, or issued to someone other than the eligible Member, will be void and will not be honored. Redeeming Points for an Award Redemption Stay is subject to availability at the time of reservation.
Advanced reservations are required and must be booked through the Marriott Channels as described in Section 1. The standard guarantee and cancellation policies of a Participating Property will apply to Award Redemption Stay reservations including, without limitation, all minimum length of stay requirements, credit card guarantee requirements and charges for late cancellation, no-shows, and early check-out.
The amount of Points required per night to obtain rooms at Participating Properties varies by the category of the Participating Property and the room types available at the Participating Property, length of stay, and may also vary by time of year.
Select properties may have redemption rates in excess of the Category 8 Redemption Rates. Explore All Member Benefits. Free Wi-Fi Open Enjoy complimentary in-room Internet access when you book through any of our websites or apps. Exclusive Member Rates Open Just book direct on our websites or our apps.
Instant Redemption Open During your stay at any of our participating hotels, instantly redeem points for cocktails, meals, spa experiences and more — anything you can charge to your hotel room.
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